RR Donnelley on Expansion Move in India

RR Donnelley & Sons, an Illinois-headquartered print and BPO service provider, has announced the opening of a 1,000-seater BPO delivery center in India at the Technopark Thiruvananthapuram, Kerala. The new BPO facility will focus on delivering transaction processing and financial management services to the US and European clients. The company already has a BPO facility in the city with 500 professionals. In addition, the company’s Chennai-based Indian facility employs more than 4,500 professionals. It will continue to focus on offering non-voice BPO services. RR Donnelley specializes in delivering solutions in commercial printing, direct mail, financial printing, logistics, call centers, and content and database management to clients across several industries, such as publishing, healthcare, and technology.