| Watson Wyatt Appointed by InBev as Pensions Administrator | |
Watson Wyatt, the Virginia-based HR services provider, has been appointed by InBev InBev’s Pension Plan has an overall defined benefit membership of around 5,000, including 2,400 active members, and a fund size of GBP 295 million. The quality and cost competitiveness of Wattson Wyatt’s services are the main reason for its appointment. |
Tuesday, April 11, 2006
The UK Department of Trade and Industry (DTI) has issued a clarification that the latest version of the country’s Transfer of Undertakings Protection of Employment (TUPE) regulations is not targeted to adversely affect outsourcing to India.
TUPE regulations are applicable when an employee from a company is transferred to a contractor as part of a procurement deal. At present, during such a transfer, the contractor bears responsibility of ensuring the rights of the transferred employee and is also liable to pay damages if these rights are not respected. However, the DTI stated that UK employers are unlikely to move their employees to India while outsourcing business functions to Indian firms. They are most likely to be either re-assigned in UK only or the employees might agree to be made redundant. In addition, DTI pointed out that the new regulations apply only to UK companies and not to Indian firms.
Tuesday, April 04, 2006
EDS has made a conditional offer to buy 52% controlling stake in Bangalore-based MphasiS for about $380m as the world’s second-largest software services company seeks to compete better with arch-rival IBM and also expand its offshore presence in India. EDS will make a formal conditional open offer to all shareholders of MphasiS on Tuesday, seeking to buy 52% or 83m shares of the company at Rs 204.5 per share.
If the deal goes through, it will be the second-largest purchase by an overseas company in the domestic software services sector after Oracle's buyout of i-Flex.
Oracle’s acquisition of i-flex from Citigroup was the first at about $593m. EDS’ open offer will also be applicable to Barings Private Equity Partners (34.90% stake), the management (8.6% stake) and the remaining shareholders.
The price that EDS is paying — Rs 204.5 per share — represents an approximate 30% premium to the 26-week average price of MphasiS, according to EDS. MphasiS shares rose 3.6% to Rs 215.80. They have climbed 7.93% over the past week and 20.76% in the past month.
The rationale behind MphasiS’ acquisition is that EDS wants to ramp up its financial services practice to compete with IBM Global Services.
Monday, April 03, 2006
According to a study on Finance and Accounting Outsourcing (FAO) segment conducted by FAO Research, there has been a 40 percent increase in the number of FAO contracts signed in 2005, as compared with 2004. Further, by the end 2006, an additional 60 percent growth is expected in the number of FAO contracts signed, as compared to 2005. The report reveals that 67 long-term, multi-process FAO agreements have been signed in the past two years, with 39 of them in 2005 and 28 in 2004. Accenture and Capgemini have acquired a majority of the new contracts. Other major providers mentioned in the report are IBM, Progeon, ACS, Genpact, Xansa, EDS, HP, EXL Service, and WNS. The study includes contracts, which are worth above USD 50 million with terms ranging from three to ten years.
Wednesday, March 29, 2006

NDTV and Genpact Align to Provide Media Outsourcing Services
NDTV, an Indian television content provider, has entered into an agreement with Genpact, an Indian IT and BPO services company and a former GE subsidiary, to offer media outsourcing services. The agreement is one of the first between television content provider and a BPO company to tap the potential of outsourcing in the filed back-end media services.
By leveraging this partnership, the two companies will focus on providing media-related services, such as editing, digitization and closed captioning. They will target media and entertainment customers worldwide.
The entire Global Media & Entertainment Industry was estimated at $1,340 bn at the end of 2005 and is expected to grow to $1,777 bn by end of 2009. In addition, there are a number of drivers that are changing the dynamics for the industry, such as the increasing prevalence of HDTV, digital content and on-demand programming. The changing dynamics have created a need for media companies to ensure that their content is digitized and available for customers to access and use.
There is also pressure on media companies globally to cut costs and outsourcing is one of the established means to achieve this
The venture between NDTV and Genpact will be the first to offer tailored outsourcing solutions to the media industry, allowing companies to respond to these changes quicker, faster and cheaper than would otherwise be possible.
Read the Press Release Here
Tuesday, March 28, 2006
HCL America, the US subsidiary of the Indian software and applications management services provider, has signed a multimillion dollar contract with MSC Software, a global provider of simulation solutions, to support the latter’s rollout of ‘One-Oracle’.
According to the terms of the contract, HCL will upgrade Oracle 11i to 11.5.10 and also transfer 11.0.3 to Global 11.5.10. In addition, it will design and develop new RICE components and port existing RICE components with minor modifications.
for more visit www.MSCSoftware.com
Sunday, March 26, 2006

Information Security Risk a Top Concern Among Outsourcing Executives
According to a recent survey by Booz Allen Hamilton, information security has become a top concern among companies evaluating current and potential outsourcing relationships. Also, most of the companies considering outsourcing, perceive a higher security risk in engaging offshore providers vis-à-vis the US-based providers. This results from the lack of transparency in the legal and regulatory frameworks installed at the offshore locations.
Read the full story here
Wednesday, March 22, 2006
Under the terms of the proposed investments by GA in Hexaware the $ 67.6 mn investment would be through preferential allotment of 14.99% equity stake post conversion. The deal values Hexaware at a capitalization of $ 450 million.
for more info follow this link
Monday, March 20, 2006
Computer maker Dell expects to double the company's headcount in India to 20,000 over the next three years, its Founder and Chairman Michael S Dell said on Monday. He told a news conference here that the company, with its headquarters at Round Rock in Texas, was aiming at continuing growing at the rate of 40 per cent in India. The $56 billion company was in talks with several state governments to set up its manufacturing unit in India, he added.
Tuesday, March 14, 2006
TPI and EquaTerra, two of the industry’s leading providers of advice on the service delivery strategies for large enterprises, have announced that their merger agreement, signed in February 2006, has been terminated by mutual consent of the parties. The parties have agreed to go their separate ways as providers of expert advice related to the information technology and business process operations of their clients.
According to the Nasscom-Hewitt report, more than 80% of the organizations across the IT and ITeS sectors have reported a prevalence of short-term incentive plans and about 40% have reported prevalence of long-term incentive plans with stock options being the most favored.
IT professionals got an average salary increase of 16%, BPO professionals received an 18% hike in 2005. In terms of wage bills, IT companies spent more on Total Cost-to-Company (TCC) in contrast to BPO companies in 2005, according to the Nasscom-Hewitt Total Rewards Study.
The IT sector witnessed a 10% movement in compensation across levels on TCC. BPO companies witnessed less increase in wage bills at seven percent in terms of TCC. Both IT and BPO sectors are seeing a movement toward a higher cash-to-benefit ratio. The IT firms in 2005 revealed a 78: 22 cash orientation, as compared to the BPO firms at 76: 24.
Sunday, March 12, 2006
The size of the games outsourcing market is expected to reach USD 1.1 billion by the end of 2006 and further increase to USD 2.5 billion level by 2010. As a result, outsourcing will command 40 percent of the total games development spend. The projected growth will be realized due to the arrival of new games consoles, which demand higher resolution and better art, produced by major players, such as Sony, Microsoft, and Nintendo.
Consequently, the productions costs rise. The rise in production costs can be checked by adopting the outsourcing to as low as 20 percent from a projected figure of 50 percent. Already, it is estimated that 60 percent of the major games studios make use of it in their development strategies. However, the report reveals that the downside of outsourcing can be seen in the quality of output and communication gaps between the clients and the vendors.
The report's author, Rick Gibson, says:
Every transition to a new generation of consoles is painful, but this one is
proving much more difficult and more expensive than before. Outsourcing is one
of the few effective strategies in use today by the world's largest games
studios to keep costs, particularly resource costs, under control.
Key findings:
1. The global market for games outsourcing will reach $1.1bn by the end of 2006 and is set to grow to $2.5bn by 2010 – representing 40% of total games development spend
2. Outsourcing is already common – it is estimated that 60% of games studios outsource today, with this figure projected to rise to 90% by 2008
3. If left unchecked, production for games developed for the new generation of games consoles will increase by 50%
4. Demand for quality art and animation will soon outstrip supply by experienced outsourcing providers
5. Undersupply of skills will result in rising prices and the continued suppression of the number of new titles in development.
TOP Indian vendors: Dhruva Interactive, Applied Gravity, Satellier India, Toonz Animation and many many more
Wednesday, March 08, 2006
While the attractiveness of an offshore location is usually measured by the availability of manpower, skills, business environment and cost, political and economic risks are often not taken into account while choosing an offshore location. Risk management firm Aon’s political and economic risk map for 2006, gives an interesting insight into the risk profile of a location.

Interestingly, most of the tier 1offshore locations – India, China, Russia, and Mexico – are labeled medium risk locations.
And some Low Risk Locations : Czech Republic, Slovakia, Chile
Download AT Kearney Location Attractiveness Study
.
Thursday, March 02, 2006

Perot Systems Acquires eServ LLC
The acquisition launches Perot Systems’ expansion into outsourced engineering services, broadening the company’s suite of BPO services for the automotive, manufacturing and industrial-services segments .
Perot Systems Corporation (NYSE: PER) today announced that it has acquired eServ, LLC, a leading provider of high-end product engineering outsourcing services, for $21 million in cash, plus up to $7 million more if certain performance targets are met. The acquisition launches Perot Systems' expansion into outsourced engineering services, broadening the company's suite of BPO services for the automotive, manufacturing and industrial services segments.
"eServ is an excellent strategic fit for Perot Systems because of the company's depth of industry expertise, customer base, and the strong cultural fit,"
said Dave Sanders, Perot Systems vice president and Commercial Solutions group leader.
"We will now be able to provide high quality, cost-effective outsourced engineering services in addition to our range of applications, consulting, infrastructure and business process solutions."
eServ, located in Peoria, Illinois, provides product engineering services to leading industrial and manufacturing companies. The company reported 2005 revenue of $24.7 million, an increase of 58 percent over the previous year. In addition to its Peoria headquarters, eServ has offices in Rock Island, Illinois and Chicago, Illinois.
"eServ is very proud of its achievements, which includes an average annual revenue growth rate in excess of 50 percent since our inception in 1999," said James Richmond, chief executive officer of eServ.
"By joining the Perot Systems family, we can bring our customers end-to-end business solutions, and add a global dimension to our capabilities to achieve faster time-to-market, reduced costs and increased revenue for our existing and future customers."
By acquiring eServ, Perot Systems enhances its cornerstone outsourcing capabilities to the automotive, manufacturing and industrial customers. The company can now help customers gain a competitive edge by providing highly- skilled, fully-trained engineers delivering complete product engineering services at a faster rate and at a lower cost.
Wednesday, March 01, 2006
Satyam, an Indian IT outsourcing service provider, has announced plans to establish a new development center in the eastern Indian city of Kolkata. The facility will be spread across 2.77 acres and built in two phases.
The facility will house around 2000 employees. Large local talent pool and good infrastructure facilities are the factors for locating the new center in Kolkata.
Satyam has also decided to set up operations in Guangzhou in China. The move is a part of establishing a full-fledged development center in China. Recently, another Indian IT major, TCS, had announced expansion of its operations in China. TCS already has large direct presence as well as indirect presence through its partnership with Microsoft in China.
for more check satyam.com
Wednesday, February 22, 2006
Sounds intersting eh ? Any guesses who’s designing this high tech track ?
Somewhere in US obviously, right ?
Wrong .. Its there in Newdelhi ,the capital city of India !
Now Guess who’s doing all these designing and modelling ?
Cherry picked top 10 architects of India ? No it’s the generation next 20 something young architects from top Arch schools of India.
Welcome to the Next phase of Offshore Outsourcing,its Architecture Offshoring.Its here and its growing.
Delhi based Satellier LLC is considered as the pioneers in the Architecture off-shoring business. Headquartered in Chicago, Satellier maintains a 15,000 square foot studio in NOIDA, a suburb near New Delhi.
"None of our clients want to be open, because they are making a lot of money by working with us.
They don’t want anyone else to.” Jansen says his firm charges about $150,000 for production work that would cost a U.S. firm $400,000 to do in-house.”
Says Michel Janeson , CEO of Satellier LLC
Its really exciting ... Its really " Global Team Work " say what ?
Friday, February 10, 2006
IBM announced that it will strengthen its Business Transformation Outsourcing (BTO) capabilities in the $23.5 billion market for supply chain optimization and management services through the acquisition of Viacore, Inc., a leading provider of business process integration solutions for real-time supply chain visibility. Financial terms of the acquisition were not disclosed.
Business Transformation Outsourcing (BTO) transforms client organizations and delivers enterprise optimization through innovative business and technology approaches. Using its global network of expertise, industry-leading consulting methodologies, research and engineering capabilities, advanced technologies and analytical tools, IBM's BTO services standardize, streamline and improve business processes. IBM BTO services transform key business functions including Finance and Accounting, Customer Relationship Management, Supply Chain, Procurement and Human Resources.
IBM provides BTO services to many of the world's leading organizations, and over the last four years has made a number of strategic acquisitions and investments to expand and strengthen its capabilities, including the acquisitions of PwC Consulting, Daksh eServices, Liberty Insurance Services Corp., Maersk Data, Key MRO, Equitant and Healthlink.
for more info visit IBM
Friday, February 03, 2006
“Our primary goals are to avoid any business disruptions and ensure our efforts
fully support the company’s global operations,”
said GM CIO Ralph Szygenda.
General Motors signed five-year technology-outsourcing deals Thursday worth up to $15 billion with a group of systems integrators including Electronic Data Systems, Hewlett-Packard, IBM, Capgemini, Wipro, and Compuware Covisint.
“It’s a pretty big win for EDS,” said Lorrie Scardino, a research vice president with Gartner.
They recorded that they won 70 percent of the work that they competed on. It’s a
nice healthy percentage. They were awarded more contract value than the other
five players.”
Shares of GM fell $0.79 to $23.71 in recent trading, while shares of IBM dropped $0.94 to $81.00, HP shares slipped $0.36 to $30.87, EDS shares rose $0.14 to $25.86, and Wipro climbed $0.21 to $14.87.
IBM, Wipro, and Compuware Covisint will continue to be strategic IT partners for GM.
Wipro said it is getting a $300-million five-year contract from GM.
Of critical importance is the focus we have had on driving innovation andsaid GM CIO Ralph Szygenda.
supporting future globalization and digitization of the company
HP and Capgemini will increase their current business with GM. HP is receiving $700 million to help provide server management, application maintenance, and systems integration to GM. It will work with GM’s product development, manufacturing, GMAC customer and dealer information systems, and global SAP management support.
Capgemini is receiving a five-year contract worth more than $500 million to integrate applications in the areas of company strategy, quality control, purchasing, supply chain management, sales support, and marketing.
Thursday, February 02, 2006
Sutherland Global Services, a US-based BPO service provider, is contemplating to setup a new campus in the South Indian city of Cochin (Kochi) with an investment of about INR 2.5 billion.
The new campus will initially provide jobs to about 3,000 people, which is expected to reach 7,500 over the next few years.
Sutherland got $30 million equity funding from Oak Investment Partners, which is a private equity firm with a total of $4.2 billion in committed capital.With the funding from Oak, Mr.Vellodi CEO of Sutherland, still holds the majority stake, with 10 percent stock available for the employees and the remaining with Oak.
Accenture, the US-based IT and outsourcing major, will double its presence in the frontline outsourcing destinations of India, China and the Philippines from the current 24,000 to about 50,000 over the next three years.
The move, according to an Accenture spokesperson, would result in a major expansion drive in India. The company currently employs close to 16,500 people in the country in the IT, BPO and consulting divisions and account for 13 percent of the 126,000 staff across the world.
A number of major outsourcing service providers including Oracle, IBM, Dell have announced significant growth plans in India to take advantage of the low cost talent pool as well as to compete better against an increasing number of Indian outsourcing service providers like TCS, Wipro and others.