Ericsson Opens R&D, Service Center in India

Swedish telecom equipment manufacturer, Ericsson, will open an R&D and regional services delivery center in the South-Indian city of Chennai (Madras).

According to Ericsson officials, the new center will work in the areas of GSM, value-added services and intelligent networks, and also focus on the domestic market.

The company has also set up a Global Services Delivery Center (GSDC) in Gurgaon near New Delhi. The Gurgaon center will provide service support to the Indian and Asia-Pacific markets and includes a network operating center, a product design and customization center, a systems integration competence centre, and also offers support to network operators.

In 2003, Ericsson had transferred 300 employees from its three R&D centers in India to Wipro, a Bangalore-headquartered IT services company, as part of its cost-cutting strategy. Wipro will continue to do product development for Ericsson’s global requirements. The company also has a manufacturing unit in the country.
The company currently has over 1,500 employees in 22 Indian locations, and engages over 3,000 employees from other companies for its development, network roll-out and other service needs.



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