Tuesday, November 21, 2006

After the BPO and telecom consolidation, various small firms in the Knowledge Process Outsourcing (KPO) industry are expected to merge with each other by 2008. At present, the KPO industry is worth about USD 650 million, as compared to USD 400 million in 2005.

According to a Frost & Sullivan report, KPO is expected to be a USD 32.5 billion industry by 2014 and will employ about 4,00,000 professionals with a CAGR of about 63 percent. The industry employs about 10,000 professionals currently. The KPO industry provides services to various verticals such as financial services, retail, manufacturing, telecom, and healthcare services. In addition, the KPO industry is likely to have a shortage of skilled professionals in the next few years.

1 comment:

kpo services India said...

Great information...Thanks...
kpo services