ChrysCapital to Sell Global Vantedge BPO to ACG
According to media sources, ChrysCapital, an Indian private-equity firm, and other shareholders are expected to sell their respective stakes in Global Vantedge, a US-headquartered credit and receivable management BPO services provider, to Aegis Communications Group (ACG), a US-based CRM BPO services provider, for about INR 1 billion.
Chrys Capital holds a 75 percent stake in Global Vantedge. The BPO firm has been offering credit and receivable management services to various clients including credit card companies, telecom operators, and auto companies catering primarily to the US and UK markets through its two Gurgaon-based centers in India since 2001.
Aegis has been operating from its 24 centers across the world offering a wide range of CRM services including customer acquisition and customer services, back-office services, and value-added services catering to the telecom, retail, financial services, energy, education, and logistics verticals. It employs about 9,000 professionals in India and the US.
Take the marketing executive in Manhattan, who works with the statistical researcher in Moscow to analyze the behaviors of customer in London. She directs manufacturing in Shanghai to modify production based on the findings – all using the information systems constantly being improved by software engineers in Bangalore.... Call it partnering, teaming, cooperation, or collaboration – just don’t call it outsourcing. Global teamwork is more like it.
Surgen General's Disclimar
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