PwC finds fault in Swansea's outsourcing

Big 4 firm PricewaterhouseCoopers (PwC) has found fault with Swansea City Council's £83 million outsourcing deal.

A PwC audit found that the council failed to apply important principles of IT management in the deal, reports Computer Weekly.

PwC's report said that the council failed to check whether the savings Capgemini predicted were accurate.Capgemini was enlisted by the council to replace back-office systems and claimed that the council would save £26 million over two years.

The council stated:

"The PwC report clearly outlines a series of serious weaknesses associated with the development of the e-government programme. As a council we need to frankly admit to the weaknesses and set about creating a sure strategy for ensuring no repetition."

An integral mistake of the council was the failure to benchmark the project against the performance of other councils and their suppliers.Based in Paris, Capgemini operates in over 30 countries around the globe.

via: GAAPweb