TCS to Start KPO Services


Tata Consultancy Services (TCS), the Indian IT solution company, is planning to start providing Knowledge Process Outsourcing (KPO) services as part of its BPO operations.

The company intends to begin the services alongside its BPO businesses in Bombay and Chennai, with focus on analytics and research.

Talking about the move, N Chandrasekaran, Executive VP and Head-Global Operations, said, “Our KPO solutions will provide customers a synergistic combination of deep domain expertise and strong operational excellence.”

TCS officials added that the KPO initiative would be positioned at the higher end of value chain and would provide services to global investment banks, mutual funds, hedge funds, insurance firms and other financial services companies across the globe. However, the company did not disclose its investment plan.

The global KPO industry is expected to touch USD 17 billion by 2010, of which USD 12 billion would be outsourced to India providing employment to over 250,000 professionals from the current 25,000 professionals.

- Reported by Business Standard -





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