Lloyds TSB Awards 5 Yr BPO Svcs Contract to Xansa

Lloyds TSB, the UK-based banking conglomerate, has selected Xansa, a UK-based BPO services firm, to provide customized back office services. The new contract, which will hold for five years, expands the portfolio of back-office services currently being provided by Xansa to Lloyds.

The contract service will help Lloyds to improve its customer services and better its competitiveness. The selection of Xansa is made as its services matched the quality standard, productivity requirements and cost efficiency.