Friday, September 30, 2005


Nipuna to Set Up Center in Malaysia


Nipuna Services, the BPO subsidiary of Indian IT services provider Satyam Computers, is planning to set up a new overseas center in Malaysia to explore new market potential and to tap local talent. Besides, the company is also planning to locate a center in China.

According to Roddam Venkatesh, CEO, Nipuna, the company is also set to expand its role in Knowledge Process Outsourcing (KPO).

B Ramalinga Raju, Chairman, Satyam, revealed that the company has become the first BPO to achieve eSCM level 4 certification, with only four others in the world to have achieved eSCM level 3. eSCM refers to Sourcing Capability Model for service providers developed by the Carnegie Mellon University

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